Shipping

Shipping Policy

Thank you for shopping at Nokeylab.

We are committed to providing high quality products and ensuring a reliable and convenient shipping experience. To ensure a clear understanding of our shipping services, please read our shipping policy carefully.

Deliveries take place during office hours from Monday to Friday, excluding public holidays. Delivery usually takes place within 48/72 hours from the moment the order is processed.

Order processing times

Typically, orders are processed within 1-2 business days of receiving payment. This period may vary during peak seasons or due to exceptional circumstances. We will send you an order confirmation and tracking number as soon as your order is ready to ship.

Shipping and rates

We offer several shipping options to meet your needs:

  • Standard with courier : Estimated delivery within 48/72 hours. Shipping rates are calculated based on the weight and destination of the package.

  • Posta1 shipping (untracked Italian post office) : Estimated delivery in 4 working days. Shipping rates are calculated based on the weight and destination of the package.

Shipping rates may vary based on destination location and the size and weight of your order. You can calculate shipping rates during the checkout process before completing your order.

Order tracking

We provide a tracking number for each order except for untracked mail1 shipments. You can use this number to track the status of your shipment via our website or the courier's website. You will be informed about shipment status updates and delivery.

Returns and refunds

For detailed information on our return and refund policy, please visit our return policy page [Return Policy].

Questions and assistance

If you have any questions about your shipment or need assistance, please contact us via email at nokeylab@gmail.com or WhatsApp number 3342350864 We are here to help you and ensure hassle-free shipping.

Thank you for choosing Nokeylab for your purchases. We appreciate your trust in us and will do our best to ensure efficient and reliable shipping.

This shipping policy is subject to change, so please check it regularly for any updates.

Data from last revision: 10/26/2023